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PRIVACY POLICY

Last Updated: January 2026

Franklin Brentwood Arts Academy (“FBAA,” “we,” “our,” or “us”) is committed to protecting the privacy of our students, parents, and website visitors. This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our website and related services.

This policy applies to information collected through:

  • Our website

  • Online inquiry and email sign-up forms

  • Communications with our school

  • Third-party platforms we use to operate our business

By using our website or providing information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Information You Voluntarily Provide

We may collect personal information that parents or adult students choose to provide, including:

  • Parent or adult student name

  • Email address

  • Phone number

  • Student name and age (when provided by a parent)

  • General inquiry information (instrument interest, lesson type, availability)

This information is typically collected through ActiveCampaign forms or direct communication with our staff.

B. Student Information

Franklin Brentwood Arts Academy primarily serves children, and student information is provided by parents or legal guardians. We do not knowingly collect personal information directly from children without parental involvement.

C. Automatically Collected Information

When you visit our website, we may automatically collect limited technical information such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited

This information is used only for website functionality, analytics, and security.

2. Registration, Scheduling, and Payments (Third-Party Platforms)

Franklin Brentwood Arts Academy does not directly process lesson registrations or payments on our website.

We use trusted third-party platforms, including:

  • OPUS – for student registration, scheduling, billing, and payments

  • ActiveCampaign – for contact forms, email communication, and newsletters

Any personal or payment information entered into these platforms is governed by their own privacy policies and security practices. We encourage you to review those policies directly.

3. How We Use Your Information

We use collected information to:

  • Respond to inquiries

  • Communicate with parents and adult students

  • Provide lesson and school-related information

  • Send emails related to enrollment, scheduling, events, or updates

  • Improve our services and communication

We do not sell, rent, or trade personal information.

4. Email Communications & Opt-Out

If you subscribe to our emails, you may receive:

  • School updates

  • Enrollment information

  • Event announcements

You may unsubscribe at any time by:

5. Children’s Privacy

Franklin Brentwood Arts Academy complies with the Children’s Online Privacy Protection Act (COPPA).

  • We collect information about children only from parents or legal guardians

  • We do not knowingly collect personal information directly from children

  • Parents may review, update, or request deletion of their child’s information at any time

To make a request, contact us using the information below.

6. Sharing of Information

We may share personal information only when necessary:

  • With service providers (such as OPUS and ActiveCampaign) to operate our school

  • When required by law or legal process

  • To protect the rights, safety, or property of our school or community

We do not allow third parties to use your data for their own marketing purposes.

7. Data Security

We take reasonable administrative and technical measures to protect personal information. While no system can be guaranteed 100% secure, we work with reputable platforms that use encryption and industry-standard security practices.

8. Links to Other Websites

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before submitting information.

9. Your Rights

You may:

  • Request access to the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your information (subject to legal or operational requirements)

Requests can be made by emailing fbaa@franklinbrentwoodartsacademy.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website indicates acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Franklin Brentwood Arts Academy
210 Gothic Ct, Suite 200
Franklin, TN 37067

📧 Email: fbaa@franklinbrentwoodartsacademy.com
📞 Phone: 615-599-1757

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